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Legal & Compliance

Privacy Policy & Data Protection Notice

How Acorn.finance collects, handles, stores, and protects your personal and corporate data under UK GDPR and the Data Protection Act 2018.

Who We Are

Acorn.finance is a specialist credit broker authorised and regulated by the Financial Conduct Authority (FCA registration number 660207).

We act as an intermediary between businesses, property investors, and a panel of over 450 finance providers.

Our registered Data Protection Officer can be contacted via info@acorn.finance or by telephone on 0207 959 3882.

Information We Collect

We collect personal identification details (name, address, date of birth, contact information), corporate trading data, property and asset information, financial accounts, bank statements, and credit history where relevant to a funding application.

Information is gathered directly from you, from public records such as Companies House and HM Land Registry, and with your consent from credit-reference agencies and open-banking providers.

Soft Credit Searches vs Hard Credit Searches

During the initial advisory phase, Acorn Finance typically performs soft credit searches. These checks let us understand your credit profile and match you with suitable lenders without leaving a visible footprint that would affect your credit score.

A hard credit search is only carried out once you provide explicit consent and we submit a formal application to a specific lender. Hard searches are recorded on your credit file and may influence your credit score.

How We Use Your Data

Your data is used to assess your funding requirements, prepare lender-ready credit papers, facilitate credit applications, and comply with legal and regulatory obligations including Anti-Money Laundering (AML) and Know Your Customer (KYC) checks.

We may also use your contact details to respond to enquiries, provide updates on your application, and send relevant marketing communications where you have consented to receive them.

Data Sharing with 450+ Panel Lenders

We share your personal and corporate data strictly with lenders, insurers, surveyors, solicitors, and other professionals involved in sourcing and securing finance on your behalf.

Information is only shared where necessary to obtain indicative or formal terms, to satisfy lender underwriting requirements, or to complete a transaction.

Your Rights (Subject Access Requests)

Under UK GDPR and the Data Protection Act 2018, you have the right to access, rectify, erase, restrict processing of, and object to processing of your personal data.

To make a Subject Access Request or exercise any other right, please email info@acorn.finance. We will respond within one calendar month of receiving your request.

Cookies & Analytics Policy

Acorn.finance uses essential cookies required for the website to function, functional cookies that remember your preferences, and analytical cookies that help us understand how visitors interact with our content.

Analytics data is processed in aggregated form and is not used to identify individual visitors. You can manage your cookie preferences through your browser settings at any time.

Important Regulatory Notice

Acorn Finance is a credit broker authorised and regulated by the FCA (#660207), not a lender. This privacy notice is provided for information purposes and does not constitute legal advice. If you require legal guidance on data-protection matters, please consult a qualified solicitor or data-protection specialist.